• My order (7)
• How do you order?
• Making changes to your cart?
• How long does it take to receive orders?

• Deliveries (9)
• How long do deliveries take?
• When will my order be shipped?
• How can I track my order?

• Payment (3)
• Is payment secure?
• Payment methods
• When will you be charged?

• Return & refund (6)
• How do I return a purchase?
• Is it possible to exchange items?
• How long do I have to return an article?
• How will I be reimbursed?

• Customer loyalty & referrals program (18)
• How does the Loyalty Programme work?
• How are the loyalty points calculated?
• How can I know the balance of my loyalty points?

• Our guarantees (19)
• Why set up an account?
• How is the personal data in your account used?
• How do you unregister from the newsletter?

• Customer service (2)
• Information
• Item returns

Data confidentiality

Guarantee of data protection:
Our company guarantees a total confidentiality of your personal data, which is exclusively used within our company and in any case transferred or given away to a third party.

This computer data processing is registered at the CNIL (Commission Nationale de l'Informatique et des Libertés – French Data Protection Authority). ) number : 1286235. Under the French law.